Privacy Policy

Last Updated: June 29, 2026

JY Construction ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what personal information we collect through our website at jyconstruction.ca (the "Website"), how we use and protect it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

1. Who We Are

JY Construction is a commercial design-build renovation and construction company based in Markham, Ontario, Canada. If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us using the details in the "Contact Us" section below.

2. Personal Information We Collect

2.1 Information you provide to us

When you submit an inquiry or quote request through a form on our Website, we may collect:

• Your first and last name
• Your title (e.g., Mr., Ms.)
• Your email address
• Your telephone number
• Your WeChat ID
• The type of property or project
• Your preferred project start date
• Your preferred method of contact (email, phone call, text message, or WeChat)
• The address of your project or property
• A description of your project
• Any files you choose to upload (such as photos, drawings, or documents), which may themselves contain personal information

2.2 Information collected automatically

When you visit our Website, certain information is collected automatically through cookies and similar technologies, including:

• Your IP address and approximate location
• Device, browser type, and operating system
• Pages you view, links you click, and how you navigate and interact with the Website
• The website or source that referred you to us, and search terms where available
• Date and time of your visit

2.3 Telephone call information

We use a call-tracking service to understand how visitors reach us by phone. When you call a phone number shown on our Website, we may collect your phone number, the date, time, and duration of the call, the marketing source associated with that number, and a recording of the call. Calls are recorded for quality, training, and record-keeping purposes. At the start of each call, you will hear a notice that the call is being recorded; if you prefer not to be recorded, you may end the call and contact us by another method, such as email.

2.4 Sensitive Information

Unless specifically requested by JY Construction, please do not submit sensitive personal information through the Website, including government-issued identification numbers, Social Insurance Numbers, passport information, driver's licence information, banking information, payment card information, health information, or any other highly sensitive personal information.

3. How We Use Your Personal Information

We use the personal information we collect to:

• Respond to your inquiries and provide quotes, estimates, and information you request
• Communicate with you about your project and our services
• Operate, maintain, and improve our Website and understand how it is used
• Measure the effectiveness of our marketing and advertising
• Protect against fraud and secure our Website
• Comply with our legal and regulatory obligations

4. Cookies and Tracking Technologies

Our Website uses cookies and similar technologies to function properly, analyze how it is used, and support our marketing. The categories of providers we work with are:

• Analytics services that measure website traffic and how visitors use the Website. This includes Google Analytics 4 (GA4).
• Advertising services that measure the performance of our ads and show our ads to you on other websites, including conversion measurement and remarketing. This includes Google Ads. Google and its partners may use cookies to show you our ads based on your prior visits to our Website.
• A session-analytics tool that may record session activity such as mouse movements, clicks, scrolling, and the pages you view, to help us understand how visitors use the Website.
• A call-tracking service that records telephone calls (with a notice at the start of the call) and attributes them to a marketing source, as described in Section 2.3.

You can manage or refuse cookies through your browser settings. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on, and control the ads Google shows you (including remarketing) in your Google Ad Settings. To learn how Google collects and processes data when you use our Website, see "How Google uses information from sites or apps that use our services" at google.com/policies/privacy/partners. Disabling cookies may affect how parts of the Website function.

5. Service Providers and Cross-Border Data Transfers

We share personal information with third-party service providers so they can perform services on our behalf, such as analytics, advertising, and call tracking. These providers are bound to use the information only to provide their services to us.

Several of these providers, including Google, are based in the United States and may store and process your information on servers located in the United States or other countries. While your personal information is outside Canada, it may be accessible to foreign courts, law enforcement, and government authorities under the laws of those countries. We remain accountable for your personal information and require our providers to maintain a comparable level of protection.

6. Business Transfers

If JY Construction undergoes a merger, acquisition, reorganization, financing, sale of assets, or other business transaction, your personal information may be transferred as part of that transaction in accordance with applicable privacy laws.

7. Disclosure Required by Law

We may disclose your personal information without your knowledge or consent where we are required or permitted to do so by law – for example, in response to a subpoena, warrant, court order, or other valid request from a court, regulator, or law enforcement or government authority with jurisdiction, or where necessary to protect our legal rights, to investigate or prevent fraud, or to protect the safety of any person.

8. Consent

By using our Website and submitting information through our forms, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting us – though doing so may limit our ability to respond to your inquiry or provide services. By submitting information through our Website, you consent to receive communications from us electronically regarding your inquiry, project, or requested services.

9. How We Protect Your Information

We use reasonable physical, organizational, and technological safeguards appropriate to the sensitivity of the information to protect it against loss, theft, and unauthorized access, disclosure, copying, use, or modification. No method of transmission over the internet or electronic storage is completely secure, however, and we cannot guarantee absolute security.

In the event of a security breach involving personal information, we will take reasonable steps to contain and assess the incident and, where required by applicable law, notify affected individuals and the appropriate regulatory authorities.

10. Retention

We keep personal information only as long as necessary to fulfil the purposes for which it was collected, to maintain our business records, and to meet our legal obligations. When personal information is no longer needed, we take reasonable steps to securely destroy, erase, or anonymize it.

11. Your Rights

Subject to certain legal exceptions, you have the right to:

• Access the personal information we hold about you
• Request that we correct inaccurate or incomplete information
• Withdraw your consent to our use of your information

To exercise any of these rights, please contact us using the details below. We will respond within the timeframes required by applicable law.

12. Marketing Communications

If you have subscribed to receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions included in our communications or by contacting us directly.

13. Complaints

If you have a question or concern about how we handle your personal information, please contact us using the details below. We will investigate and respond within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

14. Children's Privacy

Our Website and services are directed to businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

By using this Website, you represent that you have reached the age of majority in your province or territory of residence.

15. Third-Party Links

Our Website may contain links to third-party websites, including our social media profiles. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date above. Changes take effect when posted on this page. We encourage you to review this page periodically.

17. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

JY Construction
215 Shields Court, Unit #2, Markham, Ontario, L3R 8V2, Canada
Email: info@jyconstruction.ca
Phone: +1 (416) 551-8063